FAQ
How long will it take to get my order?
Since our items are handcrafted and made to order, our standard processing time is 3–5 business days for canvas items and 5–7 business days for genuine leather. Shipping then takes an additional 2–5 days depending on your location.
Since our items are handcrafted and made to order, our standard processing time is 3–5 business days for canvas items and 5–7 business days for genuine leather. Shipping then takes an additional 2–5 days depending on your location.
Can I see a mockup of my custom logo before you make it?
Absolutely! For all custom logo or photo orders, we will send a digital mockup to your email for approval before we begin production.
Absolutely! For all custom logo or photo orders, we will send a digital mockup to your email for approval before we begin production.
What is your return policy on personalized items?
Because our items are custom-made specifically for you, we cannot accept returns or exchanges. However, if there is a defect in the craftsmanship or an error on our part, please contact us immediately and we will make it right!
Because our items are custom-made specifically for you, we cannot accept returns or exchanges. However, if there is a defect in the craftsmanship or an error on our part, please contact us immediately and we will make it right!